A safe marketplace for second-hand electronics

What is sold

Second-hand and new consumer electronics: computer components (graphics cards, processors, memory, storage), laptops and desktops, phones and tablets, game consoles and games, monitors, audio equipment and accessories. Each listing states the item's condition on a fixed scale: new with tags, like new, good, fair, or for parts.

Most items are sold by private individuals. At launch the company also sells its own stock through one official account, clearly labelled as the platform's own on every listing.

Only items that are legal to sell in Latvia may be listed. Counterfeit, stolen or recalled goods are not allowed and are removed. Delivery is within Latvia only.

How a purchase works

1. 1. The seller lists the item for freeSellers verify their phone number before listing, and declare the parcel size used for delivery.
2. 2. The buyer pays by card through StripeThe checkout shows the item price, the buyer protection fee and the delivery fee before payment. The payment is held by the platform, not passed to the seller.
3. 3. The seller ships to a parcel lockerThe platform creates an Omniva or DPD shipping label, and the seller drops the parcel off within 5 days.
4. 4. The buyer collects and checks the itemFrom the moment the buyer takes the parcel out of the locker, they have 48 hours to confirm the item is as described or to report a problem.
5. 5. The seller is paidWhen the buyer confirms, or 48 hours pass without a reported problem, the item price is paid out to the seller's bank account through Stripe Connect.

Prices and fees

All prices are in euros (EUR) and are shown in full before payment. Listing an item is free, and sellers pay no commission: the seller receives the full item price.

• Buyer protection fee: €0.70 + 5% of the item price, at most €15.00Paid by the buyer on each purchase. It covers payment processing, holding the payment until delivery, and support. For example: a €6.00 item costs €1.00 in fees, a €50.00 item €3.20, and a €500.00 item €15.00. The minimum item price is €5.00.
• Delivery: the carrier's price, with no markupSet by the carrier (Omniva or DPD) and the parcel size.
• No protection fee on the platform's own listingsThe buyer pays the item price and delivery only.

Cancellations

Before the shipping label is created, the buyer can ask to cancel. If the seller agrees, the order is cancelled and the buyer gets a full refund, including the protection fee and delivery. If the seller does not ship within 5 days of payment, the order is cancelled automatically with the same full refund.

Returns, refunds and disputes

Purchases are final once paid, except when something is wrong with the order. Until the 48-hour check period ends, the buyer can open a dispute if the item was not received, is not as described, does not work, arrived damaged, is the wrong item, or is counterfeit. While a dispute is open, the seller is not paid.

Our support team reviews the evidence from both sides and decides the dispute. If it is decided in the buyer's favour, the buyer usually returns the item to a parcel locker chosen by the seller, at the platform's expense, and the refund is issued as soon as the return parcel is dropped off. For low-value items, damage in transit or counterfeits, support may refund without a return. The refund covers the item price and delivery; the buyer protection fee is not refunded. Refunds go back to the card used for payment.

If the dispute is decided in the seller's favour, the seller is paid as for any completed order.

Payments

Card payments are processed by Stripe. The platform never sees or stores full card details. Sellers receive their payouts through Stripe Connect.

Company and contact

Company

[Company legal name]

Registration number

[Registration number]

VAT number

[VAT number]

Registered address

[Registered address], Latvia

Customer support

[support email]